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Privacy Policy

Effective Date: May 21, 2026

At [Digital Cloud Bloc] ("we," "our," or "us"), we are committed to protecting the privacy and security of your business and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, interact with our marketing campaigns (including LinkedIn Lead Generation), or utilize our scheduling and IT consultation services.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you or your business. This includes:

  • Contact Information: Name, corporate email address, phone number, company name, and job title (such as when autofilled or submitted via LinkedIn Lead Gen Forms).

  • Appointment & Scheduling Data: Information provided when you schedule an environment assessment or consultation using Microsoft Bookings, including calendar availability, appointment notes, and Microsoft Teams meeting metadata.

  • Technical & Operational Data: If you evaluate or onboard with our services, we may collect technical data necessary to provision software licenses (such as Microsoft 365 tenant IDs) or deploy remote management agents (such as basic machine identifiers for NinjaRMM).

2. How We Use Your Information

We use the information we collect strictly to deliver high-value IT services and fulfill our business operations, including:

  • Provisioning, managing, and maintaining your Microsoft 365, RMM tools, and Ooma business communication licenses.

  • Scheduling, confirming, and conducting business resilience and cloud architecture consultations via Microsoft Bookings and Teams.

  • Sending critical operational updates, service alerts, or administrative communications.

  • Complying with mandatory partner, legal, and security verification standards required by upstream technology distributors and platform vendors.

3. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal or business data to third parties for marketing purposes. To deliver our integrated technology stack, we share data only with trusted infrastructure partners and authorized distributors, including:

  • Upstream Technology Vendors: Microsoft (for cloud licensing and tenant creation), NinjaRMM (for remote monitoring provisioning), and Ooma (for cloud voice services).

  • Operational Cloud Tools: Microsoft Bookings and Microsoft Teams to facilitate consultation delivery.

  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.

4. Data Security & Retention

We implement industry-standard administrative, technical, and physical security measures designed to protect your information from unauthorized access, alteration, or disclosure. In compliance with strict cloud vendor security requirements, access to internal administration tools is guarded by mandatory Multifactor Authentication (MFA).

We retain business contact and configuration data only as long as necessary to fulfill the operational purposes outlined in this policy or to comply with statutory legal and financial records requirements.

5. Your Choices & Rights

Depending on your operational jurisdiction, you may have the right to access, correct, or request the deletion of the personal business information we hold. If you have submitted your details via a lead form or scheduled a session and wish to modify or remove your information from our active systems, please contact us directly at the email address provided below.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational changes or evolving industry compliance standards. The "Effective Date" at the top of this page will update accordingly whenever revisions are published.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the management of your data, please reach out to us at:

[Digital Cloud Bloc] Email: [michael@digitalcloudbloc.com]

Website: [digitalcloudbloc.com]